Questions & answers
You ask. We answer.
Short, clear answers to the most common questions – from getting started to the QR menu to table reservations.
What is momoscreen?
A digital menu for small businesses. You enter your products and prices once – then they appear in the QR menu on the table and on your screens. On top of that, you get special menus like a lunch menu, a printable menu, translation and table reservations. All free.
Who can use momoscreen?
Anyone who wants to show what they offer: café, bakery, takeaway, food truck, restaurant – but also hair salons, tattoo studios or yoga studios. You don't need to be a registered company.
I'm not good with technology. Can I manage it?
Yes. momoscreen is made for owners without tech skills. You enter products and prices like in a list and tap a few buttons. Guides help you get started, and every page of the app has answers to the most common questions.
Is momoscreen really free?
Yes. No subscription, no setup fee, no trial period and no hardware to buy. All features are included.
Why should I enter the name of my business?
Your name and logo appear at the top of your QR menu. That way guests know straight away they're in the right place – and they recognize your shop.
How do I change products and prices later?
On your phone: log in, tap the product, change it, save. The change appears everywhere automatically – in your QR menu and on all your screens.
I forgot my password. What now?
No problem. When signing in, tap “Forgot your password?” and enter your email address. You'll get an email with a link to set a new password.
How do I reach you?
By email at info@momoscreen.com. You'll also find the address on our contact page. When you're signed in, you can also reach us right in the app via chat.
03
Screens
Your menu on a TV, monitor or tablet – with the device you already have.
More about menu boardsWhich screen do I need?
Any with a browser: smart TV, monitor or tablet. No browser on your TV? Then plug in a Fire TV Stick, Chromecast with Google TV, an Android TV box or a laptop via HDMI. You don't need any special hardware.
How does my menu get onto the screen?
Create a Menu Board in the app – that's your board for the screen. You get a link of its own. Open it in the browser, switch to full screen, done.
How many screens can I use?
As many as you like. Each Menu Board has its own link – for example one for the counter and one for the window. They all use the same products, so a price change applies everywhere.
How can I design the board?
Landscape with 1 area, 2 columns, 3 areas or 2×2; portrait with 1 or 2 areas. You choose from 50 styles, each with matching colors – or use your brand colors or your own. momoscreen checks that everything is easy to read and, in almost all styles, fits the text by itself so your products have room. If you like, the board also shows the QR code for your QR menu.
Can I show several boards taking turns?
Yes. Several Menu Boards take turns on one screen – with a slide or fade effect. You set how long each board stays on: 3 to 60 seconds.
Do I have to reload the screen after a change?
No. After you save, the screen picks up the change automatically. You don't need to reload anything as long as the browser stays open.
What happens if the internet goes down?
The screen keeps showing the menu that was loaded last. When the internet is back, it picks up your changes by itself. Don't reload the page while you're offline.
Can the screen show the menu in several languages?
The screen shows your menu in its original language. Translations are in the QR menu: there, each guest picks their language on their own phone.
What does it cost?
Nothing. You simply use your own screen.
04
Translation
Not all your guests speak the same language – and your menu doesn't have to either.
Choosing languages – step by stepWho translates my menu?
momoscreen translates automatically with AI. When you pick a new language, tap “Translate now” once after saving, and we translate your whole menu. After that, every change is translated automatically once you save. It costs nothing.
Which languages can I translate into?
You pick up to 3 languages: German, English, French, Italian, Spanish, Portuguese and Turkish.
Can I change the languages later?
Yes, any time in the settings under “Translations for guests”. After saving, tap “Translate now” in the note. Then your guests can choose the new language.
Do I have to tap “Translate” myself?
Only when you add a new language: then tap “Translate now” once after saving. New and changed texts are translated automatically once you save. If something is still missing afterwards, tap “Translate missing texts” on the “QR menu” page in the app. You can do that up to 3 times a day.
What happens to the translation when I change a product?
Once you save, we translate the new text automatically.
Will more languages be added?
Send us an email at info@momoscreen.com telling us which language you're missing. We're collecting requests.
05
Reservations
Guests book right from the QR menu. You reply with one tap.
More about table reservationsHow do guests reserve a table?
In the QR menu, the guest taps “Reserve a table”. They pick the day, time and number of guests (1 to 20) and enter their name, phone number and email. Then they confirm their request by email.
Why does the guest have to confirm their email?
So nobody can book with a made-up address. Only when the guest clicks the link in their email does the request reach you. You never see unconfirmed requests.
How do I find out about a new request?
You get an email, and in momoscreen the bell shows a number. Tip: keep momoscreen open, for example on a tablet at the counter.
How do I accept or decline?
With one tap on “Confirm” or “Decline”. You pick short ready-made replies with one click – the guest gets them in their own language. If you say yes, they get a calendar entry and a link in case they need to cancel.
When can guests book?
Only during your opening hours, in 15-minute steps. Nobody can book on your closed days or holidays. You decide how long before closing the last reservation is possible.
A guest calls. Can I add them myself?
Yes. You add phone bookings and walk-in guests to the same list. You can also change reservations: if you move the day or time, the guest gets an email with the new details.
Can I turn reservations off again?
Yes, any time in the settings. Then the “Reserve a table” button disappears from your QR menu. Confirmed reservations are kept.
Do reservations cost anything?
No. They're included like all the other features – for you and for your guests.
Still have questions?
Send us an email – and yes, we really do reply.
Read enough?
Just give momoscreen a try. Your menu is ready in a few minutes – for free.
No subscription · No setup fee · Works with any TV