General Terms and Conditions of momoscreen
Last updated: 10.10.2026
1. Contracting party and scope
1.1 The provider is JetCoders GmbH, Kirchengasse 7, 1070 Wien, Austria, FN 619970 x (Handelsgericht Wien), info@momoscreen.com (“momoscreen”, “we”).
1.2 momoscreen is intended exclusively for businesses (Unternehmer) within the meaning of § 1 KSchG, e.g. restaurants, cafés, bakeries and shops (“you”), including those not entered in the company register. When registering, you separately confirm that you use momoscreen for your business and not privately.
1.3 These Terms apply to all services of momoscreen. The data processing agreement (Annex 1 – DPA) forms part of these Terms. Additional terms may apply to individual features. We show them to you in the app before you use the feature. They apply once you accept them and, for that feature, take precedence over these Terms. Your own terms and conditions do not apply, even if we do not object to them.
2. Services
2.1 momoscreen is software with which you can enter content of your business (e.g. dishes, prices, images) and display it publicly, for example as a menu board, QR menu or web page, together with supplementary functions such as translation and reservations. The scope offered in the app at any given time is decisive.
2.2 We may change, restrict or discontinue functions at any time, offer test or beta functions (including only for individual customers) and set technical limits (e.g. languages, translations, image size), as long as displaying your content remains the core of the service; we end the offering as a whole by termination (clause 11). You have no claim to specific functions, a specific appearance or findability in search engines.
2.3 Published content can be accessed by anyone who knows its address. We may use service providers.
3. Account
3.1 The contract is concluded when you complete the registration and accept these Terms including the DPA. We may reject registrations or terminate an account in accordance with clause 11.1.
3.2 You must provide true, complete and up-to-date information. You may create several accounts (e.g. one per location), but you may not transfer an account to third parties.
3.3 Keep your login details secret. You may pass them on to your employees so that they can use momoscreen for your business. Everything that happens via your account is attributed to you; you are liable for your employees as for yourself.
4. Fees
momoscreen is currently free of charge. We may offer paid plans or functions and make existing functions subject to a charge. You only incur costs if you expressly book a paid offering; in that case, the prices and conditions shown at the time of booking apply. If you do not book, a function that has become subject to a charge is no longer available to you.
5. Your obligations and content
5.1 You are responsible for all content that you enter, upload or publish via momoscreen. We do not check it. In particular, you must ensure that
- prices, products, allergens and other food information are correct, complete and compliant with the law;
- you hold the necessary rights to images, logos, texts and trademarks and that persons depicted have consented;
- you only process data of third parties (e.g. guests, employees) lawfully.
5.2 On your public pages, we automatically display the name, address and phone number of your business from your profile as the provider. You yourself are responsible for the accuracy of this information and for all other mandatory information of your online presence (e.g. under § 5 ECG or § 25 MedienG).
5.3 You may not use momoscreen for content or actions that violate laws, infringe the rights of third parties, are offensive, discriminatory or pornographic, spread malware or spam, deceive others or have nothing to do with your business. You may not place an excessive load on the platform, circumvent its protective measures or access it in an automated way.
5.4 In the event of a breach of clause 5 or a justified suspicion thereof, we may block or remove content without prior notice and block your account in whole or in part.
5.5 Notices and point of contact (Digital Services Act): The point of contact for authorities, users and everyone else is info@momoscreen.com (German or English). Illegal content can be reported there. A notice should contain the address (URL) of the content, a statement of reasons, the name and email address of the person submitting the notice and a statement that the information is correct to the best of their knowledge. We inform the person submitting the notice by email of its receipt and of our decision. We only review content on a case-by-case basis and by humans; we do not use automated procedures for content moderation. If we block or remove content or your account, we give you reasons insofar as the Digital Services Act requires it; you can take legal action against this.
5.6 We may use feedback and suggestions free of charge.
6. Machine translation
We create translations automatically with an AI service provider, without any warranty as to their accuracy. Do not enter personal data in texts to be translated. You must check every translation before publication, especially allergens, ingredients and prices. Once published, it is deemed to be your content.
7. Reservations
7.1 momoscreen only provides the tool. A contract for a reservation is concluded exclusively between you and the guest. We send emails to guests on your behalf and are not liable for their delivery, no-shows, overbookings or incorrect information provided by guests. Guests' replies to these emails are not delivered.
7.2 For guest data, you are the controller and we are the processor; the DPA applies. You are responsible for the use of your guests' marketing consents.
8. Rights
8.1 Your content remains yours. For the term of the contract, you grant us the non-exclusive, free-of-charge, worldwide right to store, reproduce, make publicly available, technically adapt and translate it and to create previews of it for momoscreen, and to pass this right on to our service providers.
8.2 Advertising and references to momoscreen: On all public pages delivered via momoscreen (e.g. QR menu, web page, menu boards), we may display advertising – including for third parties (not for direct competitors of your business) – and references to momoscreen, and in emails to guests references to momoscreen. We do not change your content in doing so. You can only demand an ad-free display if you have booked it (clause 4).
8.3 All rights to momoscreen itself (software, templates, brand) remain with us. For the term of the contract, you receive a simple, non-transferable right to use momoscreen in accordance with these Terms.
8.4 Directory and reference: We may show all content that you display publicly via momoscreen (e.g. name, logo, address, opening hours, contact details, menu, images, web page) in a public momoscreen directory and link to it, and name your business as a customer with its name, logo and excerpts of this content (e.g. on our website, in presentations or on social media). Non-public data, such as guest data or details of your account, is excluded. You can object to this at any time by email to info@momoscreen.com; we will then remove your business within a reasonable period, and likewise after the contract ends. We do not have to recall material that has already been printed or sent. You have no claim to be included.
9. Availability
No particular availability or response time is agreed. We may restrict or interrupt momoscreen for maintenance, for security reasons or in the event of disruptions. You are responsible for suitable devices and internet access yourself. You must keep content that you also need outside of momoscreen yourself.
10. Liability and indemnification
10.1 We are not liable for slight negligence. In the case of gross negligence, we are not liable for loss of profit, indirect damage, consequential damage and third-party claims; for loss of data only up to the effort that would have been required for its restoration had you kept your own copies in accordance with clause 9.
10.2 These limitations do not apply in the case of intent and egregiously gross negligence (krass grobe Fahrlässigkeit), for personal injury and insofar as mandatory law (e.g. product liability) precludes them. They also apply to our employees and vicarious agents.
10.3 You must assert claims for damages against us in court within twelve months of becoming aware of the damage and the party causing it, and no later than three years after the event causing the damage; this does not apply to intent and personal injury.
10.4 You indemnify us against all third-party claims (e.g. rights holders, guests, authorities) based on your content or your use of momoscreen, including reasonable costs of legal defence, unless we are ourselves responsible for the claim.
11. Term, termination, end of contract
11.1 The contract runs for an indefinite period. You can terminate at any time by email from your account's address to info@momoscreen.com. We can terminate by email with 14 days' notice. Either party can terminate without notice for good cause, we in particular in the event of breaches of clause 5, false information, lack of business status or abuse.
11.2 When the contract ends, we block your access and take your public pages offline. After the period in clause 11.3 has expired (in the case of a request, after it has been fulfilled), we delete your data within a reasonable period, insofar as there is no legal retention obligation and we do not need it to protect our rights. We only owe a handover in accordance with clause 11.3 and the DPA.
11.3 Switching and export: You can terminate at any time in order to switch to another provider or to take over your data yourself. If you request it by email no later than 30 days after the end of the contract, we will provide your content (e.g. menus, prices, images) and settings in a common, machine-readable format; for data we process on your behalf (e.g. guest data), clause 11.2 of the DPA applies. We do not charge any fee for switching and export.
12. Data protection
Our privacy policy (momoscreen.com/en/legal/privacy-policy) applies; for data that we process on your behalf, the DPA (Annex 1) applies.
13. Communication and changes
13.1 We contact you by email to your account's address or in the app; keep the address up to date. You send declarations to us to info@momoscreen.com.
13.2 We may change these Terms and the DPA for objective reasons (e.g. legal situation, functions, service providers, security). We show you the new version in the app; it applies to you as soon as you accept it. Until then, you cannot continue to use the app; your public pages continue to run and the previous version applies.
13.3 In addition, we can notify you of changes by email at least four weeks before they take effect. If you do not object by email before they take effect, the change is deemed accepted; we point this out, and the consequences of your silence, in the notification. We do not use this route to change the core of the service (clause 2.2) or to introduce a fee. If you object, the previous version continues to apply and either party can terminate in accordance with clause 11.1.
14. Final provisions
14.1 Austrian law applies, excluding its conflict-of-law rules and the UN Convention on Contracts for the International Sale of Goods.
14.2 The exclusive place of jurisdiction is the court with subject-matter jurisdiction for Wien Innere Stadt. We may also sue you at your general place of jurisdiction.
14.3 You may only transfer the contract with our consent. We may transfer it to an affiliated company or a legal successor (e.g. in the event of a sale of the company or a business division).
14.4 If a provision is invalid, the remaining provisions remain valid. In the event of discrepancies between language versions, the German version prevails.
Annex 1: Data Processing Agreement (DPA) – momoscreen.com/en/legal/dpa