This is a translation for your information. Only the German version is legally binding. German version

Privacy Policy

Last updated: 10.10.2026

This explains how we process personal data at momoscreen: on the website momoscreen.com, in the momoscreen app and on pages that our customers publish with momoscreen.

1. Controller

JetCoders GmbH
Kirchengasse 7, 1070 Wien, Austria
Email: info@momoscreen.com

2. Purposes, data and legal bases

2.1 Visiting our pages

When you visit the website, the app or a page published with momoscreen, or load images (including in emails), technical data is generated.

Data: IP address, date and time, address visited, browser and device information
Purpose: delivering pages and images, finding errors, defending against attacks and abuse; counting visits without linking them to a person, in order to show our customers statistics on their pages
Legal basis: Art. 6(1)(f) GDPR – our legitimate interests are secure and stable operation as well as statistics for our customers
Recipients: hosting, image storage and delivery
Storage period: as long as necessary for delivery, troubleshooting and security

2.2 Google Analytics (only with consent)

On our website momoscreen.com we use Google Analytics if you agree in the cookie banner. Without your consent, Google Analytics is not loaded.

Provider: Google Ireland Limited, Ireland, as our processor
Data: random identifier, pages visited and interactions, origin of the visit, device and browser information, approximate location
Purpose: statistics on the use of our website, in order to improve content and offering
Legal basis: your consent – Art. 6(1)(a) GDPR and § 165(3) TKG 2021
Cookies: Google Analytics stores the identifier in cookies with a lifetime of up to 2 years
Storage period at Google: no more than 14 months
Third country: Google LLC (USA) may access the data (see section 4)
Withdrawal: at any time with effect for the future via the “Cookie settings” link in the footer of the website

2.3 Cookies and local storage

In the app and on pages published with momoscreen, we only store information in your browser that is technically necessary for the functions you use, e.g. for logging in, for settings or for the support chat if you open it. On the website, we also store your choice in the cookie banner and your drafts in our free tools (e.g. the QR code generator, the allergen list tool and the menu maker). If you tap “Add to momoscreen” in the menu maker or the drink menu template, your browser passes the draft to the app via the address (in the part after “#”, which is not sent to any server). The app keeps it in your browser until you add it or discard it. Only when you tap “Add my menu” are the categories and dishes saved in your account. The legal basis is § 165(3) TKG 2021. We only set Google Analytics cookies with your consent (2.2).

2.4 Account and use of momoscreen

Data: name, email address, password or, if you sign in with Google, the information in 2.5; information about your business (e.g. name, address, phone number, logo); content you create (e.g. menus, menu boards, landing pages, images); session data (IP address, browser); which version of the Terms and the DPA you accepted and when; files you upload for AI features (e.g. photos of your menu); usage data (which features you use and when, e.g. number and size of uploaded files)
Purpose: providing your account, storing, translating and publishing your content, providing AI features (e.g. translating, reading menus from photos), sending you emails necessary for using the service, protecting accounts, proving conclusion of the contract, preventing misuse (usage limits) and improving momoscreen (internal usage statistics, not shared)
Legal basis: Art. 6(1)(b) GDPR (contract), also for the AI features; for session data and proof of conclusion of the contract also point (f) – our legitimate interest is the security of accounts and proof of the contract; for usage data and usage limits point (f) – our legitimate interests are preventing misuse, controlling costs and improving momoscreen
Recipients: hosting, database, email delivery, image storage and delivery, providers of AI services (only content you have processed by an AI feature; we do not store uploaded files)
Storage period: until the end of the contract and for 30 days beyond it, so that you can request an export (clause 11.3 of the Terms); after that we delete the data unless we need it to prove conclusion of the contract until the limitation period expires or because of legal obligations; after your account is deleted, we keep usage data only without reference to you (we remove the link to you)
Mandatory information: for an account you need a name, email address and password, or sign-in with Google (2.5). Without them, you cannot use momoscreen.

2.5 Sign-in with Google (optional)

Instead of an email address and password, you can sign up and sign in with your Google account ("Continue with Google"). For this we redirect you to Google; Google thereby learns that you are signing in to momoscreen.

Provider: Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. Google itself is the controller for signing in at Google and for your Google account; Google's privacy policy applies to this.
Data: after you allow it, Google sends us your name, your email address and whether Google has verified it, the address of your profile picture and the identifier of your Google account. We store this information in your account together with the sign-in tokens Google issues for it. We never learn your Google password, and we do not request any other data from your Google account.
Purpose: signing up and signing in without a separate password. If a momoscreen account with the same email address already exists, we connect your Google account to it if the address is verified both with us and at Google. You can then sign in either way.
Legal basis: Art. 6(1)(b) GDPR (contract)
Third country: Google LLC (USA) may access the data (see section 4)
Storage period: like the other account data (2.4). On request to info@momoscreen.com, we remove the connection to Google. You can also remove momoscreen's access in your Google account.

2.6 Connection with ChatGPT or Claude (optional)

You can connect your momoscreen account to ChatGPT (OpenAI) or Claude (Anthropic) and then manage your menu, translations, your business details and reservations in the chat. Each provider is itself responsible for its service; your terms with it and its privacy policy apply. This also applies to everything you type or upload in the chat (e.g. a photo of your menu).

Data: your consent to the connection (which app, since when) and the app's access tokens, which we store only as a hash; what the assistant sends us on your behalf: menu (categories, dishes, descriptions, prices, labels such as “vegan”), translations, address and phone number of your business, opening hours and reservation settings, and reservations you enter in the chat (we do not receive a photo of your menu, only the text the assistant reads from it); for each call, a log without content (function, result, duration, app, identifier of the connection, for ChatGPT a pseudonymous user ID from OpenAI, number of changed entries). We only pass the approximate location that ChatGPT sends back to the assistant as a hint for language suggestions and do not store it.
Purpose: showing and changing your menu, translations, business details and reservations in the chat, securing the connection, preventing misuse (usage limits), finding errors and improving momoscreen
Legal basis: Art. 6(1)(b) GDPR (contract); for the log point (f) – our legitimate interests are preventing misuse, finding errors and improving momoscreen
Recipients: the connected assistant (OpenAI for ChatGPT, Anthropic for Claude), only at your request in the chat: menu, details of your business (e.g. name, address, phone number), link and QR code of your menu, status of the translations, reservations without guest data (e.g. number, date, time, party size); also hosting and database
Third country: OpenAI and Anthropic may process the data in the USA
Storage period: consent and tokens until you disconnect the app (in the app under “Settings” → “Connected apps”), reset your password or delete your account; content and log like the other account and usage data (2.4)

We process guest data of a reservation you enter in the chat (e.g. name, phone number, email address) on your behalf, like any reservation (section 3).

2.7 Newsletter for businesses (optional)

Data: email address of your account, language, time of subscription and unsubscription, which version of the consent text you accepted
Purpose: news and tips about momoscreen by email
Legal basis: your consent – Art. 6(1)(a) GDPR and § 174 TKG 2021
Recipients: email delivery via Resend (Plus Five Five, Inc., USA) as our processor
Third country: Plus Five Five, Inc. (USA) may access the data (see section 4)
Storage period: until you withdraw your consent; proof of consent and withdrawal for as long as we need it to defend against claims
Withdrawal: at any time via the unsubscribe link in every newsletter or by email to info@momoscreen.com

2.8 Support, contact and feedback

When you write to us by email, via the contact form on the website, via the support chat in the app or the feedback field:

Data: contact details (e.g. name, email address, phone number), content of your message; for chat and feedback, the link to your account; for chat, also technical data (e.g. IP address, browser)
Purpose: handling enquiries, providing support, improving momoscreen
Legal basis: Art. 6(1)(b) GDPR if it concerns a contract or an enquiry about one; otherwise point (f) – our legitimate interest is answering enquiries and improving momoscreen
Recipients: email mailbox, email delivery (for the contact form), support chat provider in the EU
Storage period: as long as necessary for handling the enquiry or improving momoscreen

2.9 Notices of illegal content (DSA)

You can report content on pages published with momoscreen to info@momoscreen.com.

Data: contact details of the person submitting the notice, content of the notice, our decision
Purpose: reviewing notices, deciding on them and informing those involved
Legal basis: Art. 6(1)(c) GDPR in conjunction with Art. 16 and 17 of Regulation (EU) 2022/2065 (Digital Services Act)
Recipients: email mailbox; the business concerned, insofar as necessary to state the reasons for our decision; authorities, if we are obliged to do so
Storage period: as long as necessary for documentation and possible complaints or legal remedies

2.10 Requests concerning your data

We document requests under section 5 and how they were handled. Legal basis: Art. 6(1)(c) GDPR (Art. 12 GDPR) and point (f) – our legitimate interest is providing proof to authorities and in legal disputes. We keep the documentation for as long as we need this proof.

3. Reservations and our customers' pages

Our customers publish QR menus, menu boards and landing pages themselves. The respective business is responsible for their content; who that is is stated on the page. Section 2.1 applies to the technical data generated when the page is visited.

For table reservations via momoscreen, the business is the controller. We process guests' data only on its behalf (Art. 28 GDPR). Details are provided in the business's privacy notice, which is linked in the reservation form.

4. Recipients and third countries

The service providers in section 2 process data on our behalf; this does not apply to Google for sign-in with Google (2.5) or to OpenAI and Anthropic for the connection with ChatGPT or Claude (2.6). We also disclose data to authorities and courts if we are obliged to do so, and to legal or tax advisers insofar as this is necessary to protect our rights.

Some service providers are based in the USA or may access data from there. The transfer is based on an adequacy decision of the EU Commission (Art. 45 GDPR), in particular the EU-US Data Privacy Framework, or on standard contractual clauses of the EU Commission (Art. 46(2)(c) GDPR). You can obtain a copy of the safeguards by request to info@momoscreen.com.

5. Your rights

You have the right of access (Art. 15 GDPR), rectification (Art. 16), erasure (Art. 17), restriction of processing (Art. 18) and data portability (Art. 20). You can withdraw consent at any time with effect for the future (Art. 7(3)).

Right to object (Art. 21 GDPR): If we process data on the basis of legitimate interests (Art. 6(1)(f) GDPR), you can object at any time on grounds relating to your particular situation.

To do so, write to info@momoscreen.com.

You can lodge a complaint with a data protection supervisory authority (Art. 77 GDPR). In Austria, this is the Datenschutzbehörde (Austrian Data Protection Authority), Barichgasse 40–42, 1030 Wien, dsb@dsb.gv.at.